1. Advocate Crisis Worker
2. Teen Court Aide
3. Child Development Specialist
4. Clinical Specialist
5. Home Visiting Clinical Supervisor
   

Advocate – Crisis Worker for our Sexual Assault Support Services Program

Positions are open in Hilo and in Kona

Summary - The Advocate position functions in a system of care which provides for the emotional and physical well-being of the sexual assault survivor and family members with the goal of providing services to reduce the trauma of sexual assault.

Essential Duties and Responsibilities - Provide active listening and crisis stabilization to individuals of sexual assault. Be willing to rotate on call responsibility with a team of other advocates which may include weekends from time to time providing seamless continuation of services 24 hours a day.
 Participate face to face as a victim advocate with client, police and forensic examiner in forensic and investigative procedures after a sexual assault.  Protect client confidentiality, observing the client's right to the Victim/Counselor privilege defined in Hawaii Rules of Evidence.  Understand, interpret and follow state and federal laws regarding mandatory reporting of abuse of children and dependent adults.  Participate in crisis team coordination and clinical supervision with the Program Director, Therapist, Crisis Coordinator and other advocates.  Complete service documentation in a timely fashion, using the program tools and procedures.  Participate in quality improvement and program monitoring.  Attend assigned staff meetings and training.  Duties Related to HIPAA:  Protect the confidentiality of member, participant and YWCA information handled.

Education and Experience - One year college in a human services related program; or three to six months related experience and/or training; or equivalent combination of education and experience.  Experience working with children and adults is desirable. 

Other Qualifications - This job requires a valid Hawaii Driver's License, dependable automobile and current automobile insurance (minimum bodily injury coverage at $100000/$300000) and current registration. Also required is an acceptable Traffic Abstract (no more than 2 moving violations) and Criminal Background Screening.
Must be able to commit to 35 hours of training prior to working on the job.  The training is usually in 6-8 hour shifts over the course of 2 to 3 weeks.

Wage - $60.00/24 hour shift of primary on-call availability and $40.00/24 hours shift of secondary on-call, $15.00/hour direct service and $10.00/hour training.  Travel time to and from face to face is included.  Mandatory staff meetings at assigned district are paid by the hour, but travel time to and from meetings are not included.  Training and meetings outside the district will be considered and approved on a case by case basis.

Job Classification – Non Exempt

Schedule – On Call

Applications will be accepted until the position is filled.
 

Job Title:           Teen Court Aide
Department:           Teen Court

Summary:  Assists and carries out clerical tasks in Teen Court by performing the following duties.

Essential Duties and Responsibilities  include the following. Other duties may be assigned.
Prepares docket or calendar of cases to be called. Examines documents submitted to Teen Court for adherence to Teen Court procedures, prepares respondent files, and posts, files, or routes documents. Explains procedures or forms to parties in case. Facilitate participants on hearing nights.
Updates Teen Court database, respondent table, telephone numbers, personnel listings, etc.

Assists with processing complete and refer-back files to
Family Court.

Attends and participates in staff meetings and job specific trainings.

Supervisory Responsibilities:  This job has no supervisory responsibilities.

Qualifications:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:  High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Other Qualifications:  Must be organized, work with accuracy and detail; have flexibility to shifting needs or circumstances; self-motivated and a good communicator.

Able to work within a team as well as self-directed; must contribute to the team as a member, as appropriate. Knowledge of culture and customs; organizations, groups, and associations interested in and/or serving our community is preferred.

Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of this position.

This job requires a clean driving abstract, a clean criminal background/record check, and must pass a pre­ employment drug screening.

Possession of current CPR and First Aid certification is a plus.

Computer Skills:  To perform this job successfully, an individual should have knowledge of Microsoft Access Database software and Windows, Microsoft Office Professional, Microsoft Word, Microsoft Power point, and Microsoft Outlook a plus, will train Word Processing software.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies :

Problem Solving - Identifies and brings problems to the program director; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

Technical Skills- Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

Interpersonal Skills- Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.

Oral Communication - Speaks clearly and persuasively in . positive or negative situations; Listens and gets clarification; Responds well to questions; Participates in meetings.

Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

Teamwork- Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

Leadership - Exhibits confidence in self and others; Effectively influences actions of youth; Accepts feedback from others; Gives appropriate recognition to youth.

Quality Management  - Demonstrates accuracy and thoroughness.

Diversity - Shows respect and sensitivity for cultural differences; Promotes a harassment-free environment.

Ethics- Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

Judgment- Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making  process; Makes timely decisions.

Motivation- Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence.

Professionalism -Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

Quality - Demonstrates accuracy and thoroughness; Applies feedback to improve performance; Monitors own work to ensure quality.

Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.

Attendance/Punctuality  - Is consistently at work and on time; Arrives at meetings and appointments on time.

Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan.

Initiative -Volunteers readily; Undertakes self­ development activities; Seeks increased responsibilities; Looks for and takes advantage of opportunities; Asks for and offers help when needed.

Language Skills: Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence.  Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate,
 
ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability:  Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.

Physical Demands:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand for long periods of time on hearing nights; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment:  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee. usually works in an enclosed indoor office or multipurpose room. The noise level in the work environment is usually moderate to noisy.

Rate of Pay: $8.00 per hour, Regular Full Time, Non Exempt

Job Title:                Child Development Specialist
Department:           Healthy Start Program

Summary:  Identify, assess, and monitor children with developmental concerns and provide interventions and referrals as appropriate, while working as part of a team.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Observes and plays with child and confers with child's parents and other professionals periodically to obtain information relating to child's mental and physical development.

Evaluates child's responses to determine levels of child's physical and mental development.

Determines parent's ability to comprehend and apply therapeutic and behavior modification techniques and parent's social and emotional needs to formulate teaching plan.

Develops individual teaching plan covering self-help, motor, social, cognitive, and language skills development for parents to implement in home.

Instruct parents individually or in groups in behavior modification, physical development, language development, and conceptual learning exercises and activities.

Revises teaching plan to correspond with child's rate of development.

Counsel parents and organizes groups of parents in similar situations to provide social and emotional support for parents.

Refers parents and child to social service agencies and facilities for additional services and financial assistance.

Consults and coordinates plans with other professionals.

Supervisory Responsibilities:  This job has no supervisory responsibilities.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:  Bachelor's degree (B. A.) from four-year College or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

Other Qualifications:  Must be HOME and NCAST certified or eligible for certification.

Must be organized and good with detail work, flexible, self directed, and good at communication and teamwork.

Demonstrates understanding of child abuse and neglect dynamics, child development and parent-child interaction.

Must have knowledge of the community and related issues and concerns; culture and customs; organizations, groups, and associations interested in and/or servicing our community in East Hawai'i.

Personnel in the position must be free from conviction of a crime which would have a substantial relationship to the functions and responsibilities of the position or which poses a risk to other people.

This job requires a valid Hawai'i Driver's License, a dependable automobile, and current auto insurance with liability minimum of 100/300. The applicant must have a clean driving abstract, a clean criminal background/record check, and must pass a pre-employment drug screening.

Computer Skills:  Must be proficient in the use of Microsoft Office Professional Suite.

Competencies                              

To perform the job successfully, an individual should demonstrate the following competencies :

Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments.

Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.

Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.

Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Able to read and interpret written information.

Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives.

Managing People - Makes self available to staff.

Diversity - Shows respect and sensitivity for cultural differences.

Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values.

Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

Motivation - Measures self against standard of excellence.

Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently.

Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

Quantity - Meets productivity standards; Completes work in timely manner.

Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions ; Uses equipment and materials properly.

Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.


Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan.

Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Looks for and takes advantage of opportunities; Asks for and offers help when needed.

Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work.

Language Skills:  Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of organization.

Mathematical Skills:  Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability:  Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.

Physical Demands:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit; talk or hear and taste or smell. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.


Work Environment:  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee usually works in indoor office or multipurpose room conditions. The noise level in the work environment is occasionally quiet and usually moderate to noisy.

Rate of Pay:  $12 to $14 hour, non-exempt position

                       
Job Title:                  Clinical Specialist
Department:             Healthy Start Program

Summary Coordinates and provides technical expertise to staff in a specialized patient care program by performing the following duties.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Upon referral from Clinical Supervisors, conducts home visits for each family and
collects information about clients (individuals, married couples, or families), using interview, case history, and observation techniques, and appraisal and assessment methods.

Analyzes information collected to determine advisability of counseling or referral to other specialist or agencies.

Conducts professional development sessions for all YWCA Healthy Start Program staff on family and child rearing dynamics.

In conjunction with the Clinical Supervisor, provides clinical consultation during case conferences with the Family Support Worker.

Consults reference material such as textbooks, manuals, and journals, to identify symptoms, make diagnoses, develop therapeutic or treatment plan.

Provides counseling sessions to families to help them identify and implement solutions to their concerns.

Counsels’ participant’s home with counseling methods and procedures, such as brief therapy or solution focused therapy, to assist participants in gaining insight into personal and interactive problems, to define goals, and to plan action reflecting abilities, needs, and goals of service plan.

Evaluates results of counseling methods to determine reliability and validity of treatment used.

Conducts a Concerns Inventory with the referred family in order to identify family stressors and to form the basis for support.

Conducts a Concerns Inventory with the family upon conclusion of counseling sessions to ascertain the impact of services on the family.

Participates as part of the Clinical Supervision Team in developing and refining program policies and procedures pertaining to family intervention.

Conducts parenting and support groups for program families.

Participates in case conferences with other community service agencies.

Interacts with other professionals to discuss therapy or treatment, new resources or techniques, and to share information.

Submits regular written reports and summarizes to Clinical Supervisors regarding observations, interventions, progress and activities of referred participants.

Provides regular narrative and statistical activity reports to the Clinical Manager.

Must have current knowledge and working experience in child abuse and neglect programming.

Demonstrates understanding of child abuse and neglect dynamics, child development and parent-child interaction.

Must demonstrated skill in interviewing, in communicating, with professionals in the community, and in word processing and basic computer knowledge.

Must have knowledge of the community and related issues and concerns; culture and customs; organizations. Groups, and associations interested in and/or servicing our community in East Hawaii.

Participates in and contributes to team meetings.

Attends all required staff meetings and trainings.

Supervisory Responsibilities:  This job has no supervisory responsibilities.

Competencies                              

To perform the job successfully, an individual should demonstrate the following competencies :

Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.

Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.

Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.

Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.

Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.

Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions ; Uses equipment and materials properly.

Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals.; Completes tasks on time or notifies appropriate person with an alternate plan.

Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.

Qualifications:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Personnel in the position must be free from conviction of a crime which would have a substantial relationship to the functions and responsibilities of the position or which poses a risk to other people.
As an Exempt employee, you will schedule your hours to meet the needs of the program. This schedule must be pre-approved by supervisor.
Valid driver's license, clean driving abstract with no more than two moving violations within the past three years and proof of insurance with the Bodily Injury coverage at 100/300 for Non-Owned Vehicle Insurance.
Reasonable accommodations will be made to enable qualified individuals with disabilities to perform essential functions of this position.

Education and/or Experience:  Master's degree (M. A.) or equivalent in Clinical Social Work, Clinical Psychology, Counseling or other related health and human services field with a minimum of three years experience in a clinical setting. Social Worker licensed or Certified Substance Abuse Counselor in the State of Hawaii is preferred; or four to ten years related experience and/or training; or equivalent combination of education and experience.
Or a Bachelor's degree (B.A.) may be substituted in one of the areas described above with a minimum five years of experience in a clinical setting.

Physical Demands:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to walk; sit and talk or hear. The employee is occasionally required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and taste or smell.  The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment:  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee usually works in indoor office or multipurpose room conditions. The noise level in the work environment is occasionally quiet and usually moderate to noisy.

Language Skills:  Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Mathematical Skills:  Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability:  Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Rate of Pay: $36,000 to $38,000 yearly, exempt position

 

Job Title:            Home Visiting Clinical Supervisor
Department:       Healthy Start Program

Summary:  The Home Visiting Clinical Supervisor under the general direction of the Program Director, the Home Visiting Clinical Supervisor is responsible for the direct supervision of daily activities of the Family Support Worker team including administrative and service delivery components at the YWCA of Hawai'i Islands by performing the following duties.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Coordinates with and assists the Program Director in providing the initial and ongoing  in-service training for Home Visiting team.

Provides clinical supervision of Family Support Workers including case reviews, case planning, and case management as appropriate.

Reviews and approves all case documentation on an on-going basis and assures that any cause which may involve "imminent harm", "threatened Harm", abuse or neglect is referred to Child Welfare Services (CWS).

Ensures close coordination between Home Visiting staff and all agencies and individuals involved with assessment of participants to assure maximum utilization of services by participant.

Provides information regarding program activities and policies to other organizations and the general public.

Attends case conferences as necessary.

Maintains participant confidentiality and oversees Home Visiting staff in assuring confidentiality.

Meets regularly with and demonstrates on-going availability to assigned Home Visiting staff to provide supportive supervision, guidance and monitoring of progress.

Assures all contract obligations are met including defined service activities, target group numbers and designated participant assessments.

Maintains required data collection systems for program, including information for program monitoring reports and program evaluation.

Analyzes data on ongoing basis to assist in program planning.

Participates in and contributes to team meetings.

Participates in program management team meetings.

Facilitates in community ad state planning in regard to child abuse treatment and Healthy Start service delivery.

Develops policies, procedures and protocols as needed to carry out activities. Prepares regular statistical and narrative reports.

Attends all required staff meetings and trainings.

Supervisory Responsibilities:  Directly supervises 5 to 6 employees/Para-Professional and Professional. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Other Skills and Abilities:  Must be organized, flexible, self-directed, and a strong leader.  As an exempt employee, you will schedule your hours to meet the needs
of the program. This schedule must be pre approved by supervisor.  Must possess excellent communication skills, be self-directed, flexible, ability to train staff and team leader.  Demonstrate understanding of child abuse and neglect dynamics, child
development and parent-child interaction.  Must demonstrate skill in interviewing, in communicating, with professionals in the community, and in word processing and basic
computer knowledge.  Must have knowledge of the community and related issues and concerns; culture and customs; organizations, groups, and associations
interested in and/or servicing our community in East Hawaii.

Other Qualifications:  Must have a valid Hawai'i Driver's License, a dependable automobile and current auto insurance. The applicant must have a clean driving abstract, a clean criminal background/record check, and must pass a pre-employment drug screening.

Education and/or Experience:  Master's degree (M. A.) in Social Work, Human Development, or other related human services field preferred.  Three years experience in a clinical setting and two years in human services program management preferred.
Bachelor's degree in one of the areas described above with five years experience in a clinical setting and two years human services management experience will be considered.

Competencies                                          

To perform the job successfully, an individual should demonstrate the following competencies:

Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.

Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.

Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.

Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.

Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.

Delegation - Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results.

Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.

Managing People - Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes self available to staff; Provides regular performance feedback; Develops subordinates' skills and
encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services.; Continually works to improve supervisory skills.

Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.

Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources.

Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.

Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.

Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.

Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.

Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.

Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.

Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.

Language Skills:  Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Mathematical Skills:  Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability:  Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Physical Demands:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to
perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment:  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee usually works in indoor office or multipurpose room conditions. The noise level in the work environment is occasionally quiet and usually moderate to noisy.

Rate of Pay:  $36,000 to $38,000 yearly, exempt position.